If you have any questions, we have the answers. Please review these commonly asked questions before your stay.
Yes. The person reserving the cabin must be at least 25 years old.
You will receive a reservation confirmation and a rental agreement by email within 24 hours. Please e-sign and submit the rental agreement within 72 hours.
Essential kitchen items are provided. If you need any specialty items, please bring them with you.
Minimum startup supplies are provided, including laundry detergent, dish soap, shampoo, conditioner, and hand soap. Any additional supplies will need to be provided by the guest.
Each cabin is equipped with one bath towel per the cabin's maximum occupancy. No additional towels are provided unless the home does not have a washer and dryer.
Please bring the driver’s license and the credit card used for the reservation. A photocopy of the driver’s license will be made before keys are issued. Only the cardholder can pick up the keys; they will not be released to anyone else.
The rental agreement must be e-signed and submitted to receive key pickup information. Two days prior to arrival, you will receive an email with the key pickup location details.
You can expect a true luxury property every time. We offer only the best hand-selected vacation homes and are deliberate about the owners we partner with.
The result? Whether you stay with us in Big Bear, Southern California, Palm Springs, La Quinta, Mexico, Mammoth Mountain, or Park City, you’ll enjoy a vacation indulgence unlike anywhere else.
Your vacation time is precious. We treat every unique property as if it were our own and strive to give you more than you expect, helping you create memories that last a lifetime.
From the moment you book, you’ll enjoy personalized, boutique service from your hosts. You’ll get hands-on support and everything you need for a relaxed stay, including access to our mobile app.